FAQ

I use USPS Priority Two-Day Mail and ship on Mondays, Wednesdays, and Saturdays. From November until March, every shipment uses 102- and 72-hour heat packs. Each plant is hand-packed using recyclable paper, and then completely suspended in the packing materials to avoid movement during shipping. I use the following box sizes – 18x10x10,12x9x9, 14x8x8, 18x8x8, 20x8x8, 24x8x8 or 30x9x9. Each plant is custom-packed based on its size and complexity. Please note that I ship as if every plant will be stuck in the mail for 2 weeks. Plants are well-watered before they’re packed, ready to arrive, and thrive!

Let them hang out in a bright, indirectly lit window. Make sure their temperature is stable and warm and avoid drafts. Wait 10 days (more if it’s a Hoya) before repotting.

I propagate in miniature greenhouses, using bottom heat and LED lights. I do not use mist. Newly propagated plants are transferred to a state-of-the-art indoor grow room. Temperature is 75F, humidity is 65% and the vertical grow space is outfitted with LED lights set for 14 hours of light at an average of 500-700 fc. I feed using a 15-5-15 formula at 100 ppm of Nitrogen at every irrigation. A 9-month slow-release fertilizer is added to the custom soil mix. Once plants are retail-ready, they are transferred to another indoor growing space with average household temperatures and humidity. All plants are grown without the use of pesticides. They are acclimated to lower temperatures and humidity before being listed in my store.

Yes!